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| The
following questions have been frequently asked about
Lawn-Wright/Organic Lawns. The answers have been provided for your
convenience. However, if there is something that we have missed
please do not hesitate to contact us at 301-330-0066. |
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| Who
is Lawn-Wright / Organic Lawns?
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| Since
1989 Lawn-Wright/Organic Lawns has been providing professional
landscape maintenance services. We've become a big company, but
our location is locally owned and operated.
With
Lawn-Wright /Organic Lawns you get the expertise, stability, and
backing of an international organization, coupled with the
personal attention and customer service delivered by the local
owner in your own home town.
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| Is
Lawn-Wright / Organic Lawns Guaranteed?
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| You
can trust Lawn-Wright/Organic Lawns to stand behind the quality
and reliability of each and every landscape maintenance job. If
you should ever have a problem, call your local office immediately
and they will take care of it ASAP. We guarantee your
satisfaction.
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| Who
actually comes to my home?
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| Lawn-Wright/Organic
Lawns teams are made up of professional Lawn-Wright/Organic Lawns
employees. All our team members are carefully selected, trained,
insured and uniformed.
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| Does
it really matter if the team members are actual employees?
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| Yes,
it does. We invest a lot in Lawn-Wright/Organic Lawns employees.
Because we do this, we can stand behind our employees' performance
and guarantee your satisfaction. Other lawn care services may use
independent contractors because of the complications of social security,
workers compensation, and payroll taxes. These companies
have little control over the contractors and are not obligated to
back up reliability and performance. The use of unregistered
individuals can also result in tax or insurance liabilities.
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| What
does the customer have to supply?
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| Nothing.
Your Lawn-Wright / Organic Lawns team brings with it all the
commercial lawn maintenance equipment and supplies they will need.
However, if you prefer to provide a favorite product, we'll be
happy to use it.
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| How
can I be sure your service fits my requirements?
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| We
provide you a detailed account of our regular lawn maintenance
process. If you have special requirements and would like to add
extra services to your lawn maintenance, we will work with you to
produce a custom lawn.
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| Do
I have to be home when you provide lawn services?
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| No,
not if you don't want to. In fact, most of our customers prefer to
have their lawns maintained while they are at work. The choice is
yours.
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| Will
you be there when you say you will?
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| Absolutely.
We pride ourselves on our punctuality and reliability almost as
much as our proficiency. Our computer-driven organizational
methods and our management staff insure that we will not let you
down.
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| Are
you the most expensive?
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| No,
nor are we the cheapest. We believe that when you consider all
aspects of the Lawn-Wright/Organic Lawns program - our consistent
quality and reliability - you will find that we are the best value
in the business.
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| How
do I pay?
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| The
most efficient method is to mail in a check when you receive your
monthly statement.
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| How
do I know you’ll do a good job?
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| No
one in the industry goes further to ensure a high quality
landscape maintenance than Lawn-Wright/Organic Lawns. All of our
employees receive thorough training, including a comprehensive
video series of consistency. We also provide significant
incentives to all employees for the quality of their work judged
by our customers. Should there ever be a problem, call us and we
will correct it. Lawn-Wright/Organic Lawns is a name you can
trust for superior service and quality.
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